Questions
What people ask us on the phone, answered straight. If your question is not here, call 656-777-2980 — we pick up around the clock.
A local tow starts at $95. That covers driving out to you and towing the car a set distance. Every mile beyond that is $5, and once a run passes roughly 25 miles it moves down to the long-distance rate of $3 per mile, because that works out cheaper for you. We give you the exact figure on the phone before anything moves.
Yes. ONE TOWING works 24 hours a day, seven days a week, including holidays. There is no night surcharge and no weekend surcharge on the base price. Call 656-777-2980 at any hour and a real person answers.
It depends where you are and what the roads look like at that moment, so we will not publish a number we might not keep. Call us and we will tell you where the nearest truck actually is and what that means for you.
Tampa and Hillsborough County — Downtown, Ybor City, South Tampa, Hyde Park, Davis Islands, West Tampa, Tampa Heights, Seminole Heights, Drew Park, Carrollwood, Town ’n’ Country, Westchase, Temple Terrace, the University area, Brandon, Riverview and Palm River. We are on I-275, I-4, I-75, the Selmon Expressway, the Veterans Expressway, US-301, Dale Mabry Highway and Hillsborough Avenue constantly.
Yes, and it is one of our most common jobs. Tell us the shop, the dealership service bay, or your home address, and that is where the car goes. If you do not have a shop in mind, we can suggest one.
Often not. If it is the battery we can jump it on the spot and check that it keeps running, which is cheaper than a tow. If it will not hold a charge, the truck is already there and we load it. Same with keys locked inside or an empty tank — we fix those on the roadside.
No. We do not do tire changes. If a tire is gone, we tow the car to a shop that can replace it properly.
Seized brakes, a missing key, a locked steering column, a parking brake that will not release — a car that will not roll still goes on our dollies. Tell us on the phone so we bring the right gear.
No. ONE TOWING does consent towing only, which means the owner of the vehicle calls us and asks for the tow. We do not do repossessions, we do not tow cars off private property at a property owner's request, we do not immobilise vehicles with boots, and we do not run an impound lot. Your car goes where you tell us.
Yes. Bikes are secured with soft straps and a wheel chock so they arrive the way they left.
Cash, debit card or credit card. You hear the price on the phone before we start, so there are no surprises at the end.
Yes. We speak English, Russian and Ukrainian.
Only one message, and only if you ask for it: a link so you can show us exactly where your vehicle is. You agree either on the call, by pressing 1 when we offer it, or by ticking the box when you book. Messages come from 656-232-3046 or 656-261-4503. We never send offers, discounts or newsletters. Reply STOP and we stop. Agreeing is never a condition of getting your car towed.
Faster than typing. Open 24 hours, 7 days a week.
